The design, installation, commissioning and maintenance of a system is just as important as using approved products. Poor design and installation undermine performance of the system. False alarms are examples of what may occur in a badly designed or maintained system.
Therefore, system installations have to be of high quality - hence CERTALARM is working to include services schemes in its portfolio at the earliest opportunity.
In addition, it is equally important that specifiers and users select only competent firms with a proven track record. Select companies that are certified to CEN Technical Standards or country codes of practice ensure that design, installation, service and maintenance are carried out to defined rules.
Some examples are:
An example from France is a specific service certification:
For each installation, clients should request the issue of a Certificate of Conformity as part of the contract which:
Furthermore, certification ensures quality in all domains of electronic security, such as alarm installation, access control and CCTV. It encompasses roles such as project conception, implementation and complaints management.
Feel free to contact us if you have questions.